We realize that you must be able to open the CD-ROM package to use our software. If you are returning the software, we ask that the CD-ROM be unscratched and all paper items are in new condition.
Program returns should be sent via a traceable mode of shipment (book post and library rate are NOT traceable). JWor cannot issue credit on items lost in transit to our facilities. JWor will accept 100% return of Language Tune-Up Kit products, within 90 days from the Ship Date, provided the following conditions are met: The product is returned prepaid in new, unmarked, and resalable condition (items not in new condition will not be refunded); Returns are accompanied by our invoice or invoice information (invoice number, date, account number, purchase price); if this information is not provided, and we fail to locate the invoice in our files, a credit cannot be issued.
When returning the Language Tune-Up Kit®, direct the shipment prepaid to:
JWor Enterprises Return Department 4254 Marland Drive Columbus, Ohio 43224-1901
Replacement Prices Used to Calculate Return Credit Amount:
Language Tune-Up Kit Card Decks are $20.00
Language Tune-Up Kit At Home User Manuals are $20.00
Language Tune-Up Kit CD-ROMs are calculated as the total product amount minus the prices of the Card Deck and User Manual
Note: Shipping & Handling is NOT refundable
JWor Enterprises, Inc. 4254 Marland Drive Columbus OH 43224