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If your LTK
version is
prior
to  9.0, please
go
here
.
Instructions to Acquire the Most Recent Updates:
If your program is LTK For Kids, see NOTE 3, below.
If your program is LTK At Home, see NOTE 3, below.
If your program is one of the LTK For Schools versions, see NOTE 1-4, below.


Technical Support for Language Tune-Up Kit Versions 9.0 and Later
Problem Description
Applies to
these LTK
Versions
Fixed in LTK
Version
Download this File
Instructions
Some PCs experience
installation problems with
Windows 7 or Windows 8
9.0-9.02
9.03
See notes
Notes 1-4
Batch reports gives message
'there is no student data for this
report' when a student has
never used the program. Can't
print to some network printers.
9.0-9.03
9.04
See notes
Notes 3 and 4
Unable to locate mapped
drives when installing the LTK
For Schools Enterprise
Network Version
9.0-9.04
9.05
See Notes
Notes 2, 3 and 4
"Error 13 Type Mismatch "
9.0-9.04
9.05
See Notes
Note 3
LTK Virtual Keyboard keys not
displaying with Windows 10
9.0-9.04
9.05
See Notes
Note 3
SoundTest displays wrong
Windows version using Report
It button.
9.0-9.04
9.05
See Notes
Note 3
CODE        400
LINE        50
UNIT        ShowMessage%
ISSUE        Form already
displayed; can't show modally
when fast double-click on
reports buttons
9.0-9.04
9.06
See Notes
Note 3
Get error message 'Code 730
Control 'lblhint' not found'.
9.0-9.06
9.07
See Notes
Note 3
When logged on as an
administrator and the Switch to
Instructor Mode button is
selected and no students are
enrolled or assigned to a
teacher, the application hangs.
Also when a teacher or
administrator clicks on About
the LTK Placement Test button
in the Instructor Tab, the
application hangs.
9.0-9.07
LTK For
Schools
versions only
9.08
See Notes
Note 3
CODE 13, LINE 15, UNIT
AR_NS, ISSUE Type Mismatch.
This error occurs when a
non-numeric character is
entered using Audio
Recognition Number of
Sounds in lessons 42 and
higher.
9.0-9.08
9.09
See Notes
Note 3