Guarantee/Returns

/Guarantee/Returns
    Guarantee/Returns 2017-12-21T06:16:42-05:00

    JWor Enterprises Returns

    LTK At Home orders are refundable within 30 days of shipment. (Download orders are not refundable)

    All LTK For Schools versions are not refundable for any reason.

    We realize that you must be able to open the CD-ROM/flash drive package to use our software. If you are returning the software, we ask that the CD-ROM/flash drive be unscratched and all paper items are in new condition.

    Program returns should be sent via a traceable mode of shipment (book post and library rate are NOT traceable). JWor cannot issue credit on items lost in transit to our facilities. JWor will accept 100% return of Language Tune-Up Kit products, within 30 days from the Ship Date, provided the following conditions are met: The product is returned prepaid in new, unmarked, and resalable condition (items
    not in new condition will not be refunded); Returns are accompanied by our invoice or invoice information (invoice number, date, account number, purchase price); if this information is not provided, and we fail to locate the invoice in our files, a credit cannot be issued.

    When returning the Language Tune-Up Kit®, direct the shipment prepaid to:

    JWor Enterprises
    Return Department
    4254 Marland Drive
    Columbus, Ohio 43224-1901

    Replacement Prices Used to Calculate Return Credit Amount:

    • Language Tune-Up Kit Card Decks are $20.00
    • Language Tune-Up Kit At Home User Manuals are $20.00
    • Language Tune-Up Kit CD-ROMs/flash drives are calculated as the total product amount minus the prices of the Card Deck and User Manual

    Note: Shipping & Handling is NOT refundable